Buy Back Policy
Chungath Jewellery is committed to ensuring customer satisfaction with any product you have ordered from our store. If you are not entirely satisfied with your purchase from us, you may return the product by following the terms and conditions below.
- Chungath buyback policy is applicable only if you return the jewellery, diamond, or gold within 7 days of the product delivery date.
- The customer can carry out a buyback by returning the product to the registered address on our website www.chungathjewellery.com or by visiting and returning the product at any of our stores. For online purchases, the product can only be returned through authorised courier partners of Chungath.
- The Buyback Policy of Chungath assures you fair value of jewellery and diamonds. The gold and platinum rate of Chungath at the time of the buyback would be the benchmark gold rate for both online and in-store purchases.
Details of Buyback
- For gold jewellery, you will get up to 98% buyback value of the benchmark gold rate.
- For diamond jewellery, you will be assured of up to 98% buyback value of the benchmark gold rate and 90% value of the invoice value of diamonds applied.
- For uncut jewellery, you will have 98% buyback value of the benchmark gold rate and 80% invoice value of uncut diamonds.
- For solitaire loose diamonds, you will be assured of 100% prevailing market value of the solitaire diamond subject to a maximum of Rs. 10 Lakh.
- For solitaire-diamond studded jewellery, you can secure 100% of the prevailing market value of the solitaire diamond subject to a maximum of Rs. 10 Lakh and up to 98% value of benchmark gold rate and 90% invoice value of diamond in the buyback.
- For platinum jewellery, you will be assured of 100% value of the benchmark platinum rate and 100% invoice value of the diamond.
- For gold coins, buyback gets up to 98% value of the benchmark gold rate.
- The buyback policy is not applicable to making charges, other stones, and taxes.
The buyback policy will be subject to the approval of our Quality Assurance team. Chungath Gold and Diamond jewellers reserves the right to calculate the buyback amount of the product depending on the final evaluation of quality checks carried out by our team and management of Chungath.