Exchange Policy

Chungath Jewellery is committed to ensuring complete quality and customer satisfaction for all products purchased from them. If you are not entirely satisfied with your purchase, you could ask for an exchange of products purchased. You may do so by returning the same to the registered address or to any of our showrooms near you.

If exchanged within 7 days of purchase

You can secure 100% of invoice value if the product is exchanged within 7 days of purchase from Chungath.

If exchanged within 7 days of purchase

The platinum and gold rate of or of that of the store applicable at the time of exchange will be the benchmark rate.

All products will undergo rigorous quality checks before exchange. Chungath Gold and Diamonds reserves the right to calculate the buyback amount of the product depending on the final evaluation by the Chungath management team.