Buy Back Policy
Chungath Jewellery is committed to ensuring customer satisfaction with any product you have ordered from us. If you are not entirely satisfied with your purchase from us, you may return the product by following the below terms and conditions.
- Chungath buyback policy is applicable, only if you return the jewellery, diamond or gold within 7 days of the product delivery date.
- The customer can do buyback by returning the product to the registered address on our website www.chungathjewellery.com or by visiting & returning the product at any of our stores. For online purchases product can only be returned through authorised courier partners of Chungath.
- The Buyback policy of Chungath assures the fair value of jewellery and diamonds. The gold & platinum rate of Chungath at the time of buyback will be considered as the benchmark gold rate for both online and at the store purchases.
Details of Buyback
- For Gold jewelleries will get up to 98% buyback value of the benchmark gold rate.
- For diamond jewellery get up to 98% buyback value of the benchmark gold rate and 90% value of the invoice value of diamonds applied.
- For uncut jewellery there will be 98% buyback value of the benchmark gold rate & 80% invoice value of uncut diamonds.
- For solitaire loose diamonds on the buyback will get 100% prevailing market value of the solitaire diamond subject to a maximum of Rs. 10lacs.
- For a solitaire diamond studded jewellery get 100% diamond prevailing market value of the solitaire diamond subject to a maximum of Rs. 10lacs. Up to 98% value of benchmark gold rate & 90% invoice value of diamond in the buyback.
- For Platinum Jewellery will get 100% value of the benchmark platinum rate and 100% invoice value of the diamond.
- For gold coins, buyback gets up to 98% value of the benchmark gold rate.
- The buyback policy is not applicable to making Charge, Other stones and taxes.
The buyback policy will be subject go through the approval of our Quality assurance team. Chungath Gold and Diamond jewellers reserve the right to calculate the buyback amount of the product depending on the final evaluation by our quality check of team and management of Chungath.