Welcome to Chungath Gold and Diamond Jewellery. If customer wishes to return a product purchased from us, they can do so within 7 days from the date of purchase. We will ensure that the entire amount will refund to the customer’s account within 10 working days after completing the quality check of the product returned. Below mentioned conditions are applicable for refund.
- If the customer is not 100% satisfied with our product purchased, he/ she can send the product back to us within 7 days. We will assure refund of the entire amount back to customer’s account within 10 working days.
- There is no refund for products purchased directly from our showrooms. The customer can replace the product with other available product in the shop.
- The customer can return the product to 0ur registered address at www.chungathjewellery.com and the refund will be applicable only if the product is shipped back to us to the registered address within 7 days.
- The refund facility is available only through A/c Payee/Crossed Cheque and not in a cash mode from any of our showrooms.
- All refunds are subject to undergo quality confirmation by Chungath skilled quality assurance team and with all the documents. The returned product should have the same quality and condition as in the date of purchase. The decision on the refund will based on the quality of the returned product determined by the management of Chungath.
- This refund policy is not applicable for products that are purchased with specific indications like customization, engraving, and purchase using promotion code or by discount coupon.
- Once the product is received successfully at the showrooms and after completing the quality check, the refund will process.