Shipping Policy

Chungath Jewellery is very happy to provide a free shipping for each and every order within Kerala. Your delivery is completely insured and will deliver your order accurately, in good condition, and always on time. We would request all customers for inspecting the package, in case there is any damage before receiving the product.

Outside Kerala, only items above Rs.90,000 will be delivered free of cost. Items above Rs.90,000 will be delivered and a shipping cost of Rs.2,200/ will be charged for the same. Besides, for every one lakh rupees purchase, additional insurance charges of Rs 100 will be charged. This must not be shown as extra.

Once the product is packed, we ship and deliver it with the help of the authorized and responsible courier service providers. All the booked items (ready stock) will be delivered within 10 to 15 working days while for special orders manufactured/customized), the delivery period will be 20 to 25 days. Even if it is a jewellery or solitaire, the item will be delivered in a special Chungath Gold & Diamond box with all the required certificates.

The member should have to mention the address and provide other details of the person, who will go to collect a shipment during the time of purchase. While placing the order, the member should state the complete name of recipient as it is stated in their photo ID proof that is approved by the Government.

At the delivery destination, the recipient will be required to collect the product and has to provide with any of the below mentioned approved identity proofs for verification.
• Ration Card
• PAN card
• Driving License
• Voters ID Card
• Passport
• Postal identification Card (Aadhaar)

To ensure that your order arrives safely at the destination, the courier will require a signature from the recipient at the time of delivery.

In case, the member wants anybody else to receive order delivery on their behalf, further details are required during the time of ordering the product. The items will be delivered to the person directly at the right destination and once the order gets processed, the receiver’s details cannot be altered. The shipping charges and the other local charges will be charged by the respective members.

The person who receives the product is expected to open such package on the spot and check the contents before receiving the delivery.

Incase all the recipient is unavailable during the time of delivery, the Courier Service Provider will try to deliver the product for a maximum of 3 times in the address. If you are still not reachable/ available, the product will be returned to showroom itself. The condition demands, additional cost handling and re-shipment charges for non-delivery of the product.

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